Welcome to LESA

Welcome to LESA Welcome to the Law Enforcement Support Agency’s Official Web Site. We are Pierce County’s primary E-9-1-1 Public Safety Answering Point (PSAP) serving over three-quarters-of-a-million citizens and 15 law enforcement agencies.

If you have a police non-emergency and are calling locally or from out-of-state, call (253) 798-4721. You can also call in-state toll-free (800) 562-9800.

LESA's Records Management division also provides a variety of services for Pierce County citizens. LESA Records' public counter provides services such as concealed pistol licenses (CPLs), public records requests, fingerprinting, criminal history inspections, and accident report requests, among others. Should you have questions not answered on our Records Management page, please call (253) 798-7441.

Our Services

Services

If you call 911, LESA takes your call and dispatches the appropriate officer response. If you renew a Concealed Pistol License (CPL) or need copies of an incident report, LESA handles your request. If you file an online police report, LESA made that possible. These are just a few of the many services LESA provides in three operational divisions: 9-1-1 Communications, Records Management and Information Technology.

Based on a combined ranking of population served and total call volume, LESA is the largest primary Public Safety Answering Point (PSAP) in Washington state with 1% (10,432) less calls and 19% (109,100) more in total population in 2007 than its closest counterpart, the Seattle Police Department Communications Center. As a PSAP, LESA provides 9-1-1 call-taking, emergency dispatch and a records/data channel for 11 police agencies servicing a 2007 population of 695,355 – or about 88% of Pierce County’s population, Washington’s second most populous county. LESA also provides comprehensive records management and information technology services for 15 law enforcement organizations servicing a 2008 population of 770,885. In this capacity, LESA provides services to 96% of Pierce County’s population!

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Who We Support

Services

In addition to serving the citizens of Pierce County, Wash., the Law Enforcement Support Agency (LESA) supports the Pierce County Sheriff’s Department and the police departments for Tacoma, Lakewood, University Place, Edgewood, Bonney Lake, DuPont, Fircrest, Gig Harbor, Puyallup, Roy, Ruston, Steilacoom and Sumner.

Several towns and cities in Pierce County contract with LESA to provide a range of services – from 9-1-1 and police dispatch, to records management and information technology.

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June 4, 2009

LESA's Gig Harbor Cliff Rescue Response Featured on Call 911

LESA Communications Officer Dave Jankens and Dispatcher Michelle Woodrow will be on the second season of Call 911 when the episode "Lives in Balance" airs on Friday, June 12th.
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May 27, 2009

Audit Finds Understaffing, Lack of Funding Detrimental to 9-1-1 Services

Low staffing levels are the primary reason that the Law Enforcement Support Agency’s call answering response time is the lowest in the nation, according to a two-year audit...
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April 30, 2009

"H1N1 Influenza A" Information from Pierce County Emergency Management

Emergency Management is taking all precautions and utilizing this time to educate everyone on preparedness measures in the event of a pandemic.
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March 19, 2009

LESA's "Multidimensional" Recruiting Efforts Featured in Industry Magazine

LESA’s “multidimensional” recruiting campaign is showcased in the March issue of Public Safety Communications, the official magazine of the Association of Public-Safety Communications Officials (APCO). The agency, whose methods are sometimes considered unconventional for the industry, is heralded as an example for other 9-1-1 centers...
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