Show All Answers

1. What information will I need to provide when I call 911?
2. What if the caller doesn't speak English?
3. Can I text 911?
4. How long will it take you to answer my 911 call?
5. When should I use the non-emergency number?
6. When should I call 911?
7. What do I do for emergency assistance if there's no phone service?
8. What if I accidentally dial 911?
9. Is help sent after I hang up?
10. When will South Sound 911 offer text-to-911 service?
11. If I call 911 from my cell phone, do you know where I’m at? What if I’m hiking or out in the wilderness?
12. Are there any times I should not call 911?
13. How do I get a copy of a 911 call?
14. How many emergency/non-emergency calls does South Sound 911 receive each year?
15. How can I request a presentation about 911 or South Sound 911 for my group/organization?

Show All Answers

1. How long does it take to process a CPL?
2. What is the status of my CPL application/renewal?
3. Can I apply for a CPL online or by mail?
4. When is the best time to apply for a CPL?
5. I am in the military/a military dependent and my home of record is not Washington. Does this affect where I may apply?
6. I moved. How do I update my address on my CPL?
7. I got married/divorced and changed my name. How do I update my name on my CPL?
8. Is my CPL valid in other states?
9. Is my out-of-state concealed weapon permit valid in Washington?

Show All Answers

1. The records I'm seeking are not listed. Where may I find additional records?
2. The online Records Request form doesn't allow me to choose the document/item I need. Where do I get officers' notes, video, photographs, or anything else now shown on the form?
3. The city I'm seeking records from is not listed. How do I obtain those records?
4. Which agencies' reports may I get from South Sound 911?
5. How do I decipher the codes on the CAD Log I received?
6. I am looking for court dispositions and/or court orders. Where do I find them?
7. I'm a law enforcement or criminal justice agency; why can't I have my report right away?
8. Is there a cost for a local records check for criminal justice/law enforcement employment?
9. I'm a criminal justice or law enforcement agency, why did I receive a redacted copy of a report?
10. How long is audio maintained by South Sound 911?
11. How far back does South Sound 911 maintain law enforcement records?
12. What is a local records check?

Show All Answers

1. May I bring in my own fingerprint card or one provided to me by another agency?
2. Can your office provide ink fingerprints?
3. Will you send/email my fingerprints to the state/federal/other agency that is requesting them?
4. May I make an appointment to get fingerprinted?

Show All Answers

1. What is Next Generation 911 (NG911)?
2. When will South Sound 911 offer text-to-911 service?
3. What is the goal of NG911?
4. When can we expect NG911?

Show All Answers

1. How long will it take for me to receive my records or 911 audio request?
2. I only received part of my public records request. Where is the rest of it?
3. The record I need is not on the list. Where do I get officers' notes, or anything else not shown on the form?
4. Where can I get help using the Records Portal?
5. How long do you keep recordings of 911 calls?
6. Where do I get fire records and reports?
7. How do I decipher the codes on the CAD Log I received?
8. How do I get information about vehicle accidents in my neighborhood or in a specific area?