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- Stay calm.- Answer questions concisely, accurately and coherently.- Help is being dispatched while you are on the line.- The call taker may keep you on the line and continue asking questions until help arrives.- Let the call taker guide the conversation.- Know where you are and/or what is nearby.- You cannot send a text or video message to 911 or the non-emergency number.
• Your house or car was broken into, but you did not witness the incident.• Your runaway child has returned home.• You need to add additional items to your burglary report, which you previously reported.• Your car or bicycle was stolen sometime during the day/night.
We have two 911 centers with their own non-emergency numbers:
If calling from within the city limits of Bonney Lake, Buckley, Fife, Milton, Orting, Puyallup and Sumner (and are served by those respective police departments) call 844-821-8911 (toll-free).
In all other areas of Pierce County call 253-798-4721 or 800-562-9800.
There are also other resources which may be more appropriate. For example: - Tune to the local news media for updates on weather and road conditions- Report power outages to your utility provider.- Find a businesses phone number online or by calling 411.