Welcome to LESA

Welcome to LESA Welcome to the Law Enforcement Support Agency’s Official Web Site. We are Pierce County’s primary E-9-1-1 Public Safety Answering Point (PSAP) serving over three-quarters-of-a-million citizens and 14 police agencies.

If you have a police non-emergency and are calling locally or from out-of-state, call (253) 798-4721. You can also call in-state toll-free (800) 562-9800.

If you have a police records question, please call (253) 798-7441.

Our Services

Services

The Law Enforcement Support Agency (LESA) provides critical 9-1-1 communications, records and information technology services to 14 law enforcement agencies serving a critical geographic area and a diverse population of approximately 790,500 in urban, suburban and rural areas.

If you call 9-1-1, LESA takes your call and dispatches the appropriate officer response. If you renew a Concealed Pistol License (CPL) or need copies of an incident report, LESA handles your request. If you file an online police report, LESA made that possible. These are just a few of the many services LESA provides…

9-1-1 Communications, Records Management and Information Technology constitute the three LESA divisions that provide support services for law enforcement in Pierce County. With state-of-the-art dispatching and a vertically-integrated information system, LESA is a leader in the field of law enforcement support technology.

Who We Support

Services

In addition to serving the citizens of Pierce County, Wash., the Law Enforcement Support Agency (LESA) supports the Pierce County Sheriff’s Department and the police departments for Tacoma, Lakewood, University Place, Edgewood, Bonney Lake, DuPont, Fircrest, Gig Harbor, Puyallup, Roy, Ruston, Steilacoom and Sumner.

Several towns and cities in Pierce County contract with LESA to provide a range of services – from 9-1-1 and police dispatch, to records management and information technology.

June 26, 2008

New Cell Phone Legislation Prompts Reminder for Calling 9-1-1

The Law Enforcement Support Agency (LESA), Pierce County’s largest provider of 9-1-1, wishes to remind citizens of when it is appropriate to call 9-1-1. New cell phone legislation effective July 1st may prompt additional 9-1-1 calls as citizens report violations they witness.
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June 2, 2008

LESA Director Named APCO's Communications Center Director of the Year

The Law Enforcement Support Agency (LESA) enthusiastically announces LESA Director Thomas Orr’s designation as Communications Center Director of the Year, awarded by the Association of Public-Safety Communications Officials (APCO) International. The Communications Center Director of the Year award is one of APCO International’s most distinguished awards...
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Visit

APCO for the official APCO press release.

May 28, 2008

LESA First to Adopt and Apply Six Sigma Approach to 9-1-1 Communications and Law Enforcement Technology and Records Management

The Law Enforcement Support Agency (LESA) announced the adoption of the Six Sigma business improvement model used by major national corporations over the last 20 years. Six Sigma helped those corporations improve work processes by as much as 70 percent and to achieve over $100 billion in savings.
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